Terms & Conditions

1. Terms & Conditions

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, applicable laws and regulations and their compliance. If you disagree with any of the stated terms and conditions, you are prohibited from using or accessing this site. The materials contained in this site are secured by relevant copyright and trade mark law.

 

2. User License

1. Permission is allowed to temporarily download one duplicate of the materials (data or programming) on Espro's site for individual and non-business use only. This is the just a permit of license and not an exchange of title, and under this permit you may not:

• modify or copy the materials;
• use the materials for any commercial use , or for any public presentation (business or non-business);
• attempt to decompile or rebuild any product or material contained on Espro's site;
• remove any copyright or other restrictive documentations from the materials; or
• transfer the materials to someone else or even "mirror" the materials on other server.

2. This permit might consequently be terminated if you disregard any of these confinements and may be ended by Espro whenever deemed. After permit termination or when your viewing permit is terminated, you must destroy any downloaded materials in your ownership whether in electronic or printed form.

 

3. Disclaimer

1. The materials on Espro's site are given "as is". Espro makes no guarantees, communicated or suggested, and thus renounces and nullifies every single other warranties, including without impediment, inferred guarantees or states of merchantability, fitness for a specific reason, or non-encroachment of licensed property or other infringement of rights. Further, Espro does not warrant or make any representations concerning the precision, likely results, or unwavering quality of the utilization of the materials on its Internet site or generally identifying with such materials or on any destinations connected to this website.

 

4. Constraints

In no occasion should Espro or its suppliers subject for any harms (counting, without constraint, harms for loss of information or benefit, or because of business interference,) emerging out of the utilization or powerlessness to utilize the materials on Espro’s Internet webpage, regardless of the possibility that Espro or a Espro approved agent has been told orally or in written of the likelihood of such harm. Since a few purviews don’t permit constraints on inferred guarantees, or impediments of obligation for weighty or coincidental harms, these confinements may not make a difference to you.

 

5. Amendments and Errata

The materials showing up on Espro's site could incorporate typographical, or photographic mistakes. Espro does not warrant that any of the materials on its site are exact, finished, or current. Espro may roll out improvements to the materials contained on its site whenever without notification. Espro does not, then again, make any dedication to update the materials.

 

6. Links

Espro has not checked on the majority of the websites or links connected to its website and is not in charge of the substance of any such connected webpage. The incorporation of any connection does not infer support by Espro of the site. Utilization of any such connected site is at the user’s own risk.

 

7. Site Terms of Use Modifications

Espro may update these terms of utilization for its website whenever without notification. By utilizing this site you are consenting to be bound by the then current form of these Terms and Conditions of Use.

 

8. Governing Law

Any case identifying with Espro’s site should be administered by the laws of the country of Vancouver Espro State without respect to its contention of law provisions. General Terms and Conditions applicable to Use of a Web Site.

 

9. Privacy Policy

Last updated July 9, 2021

We are focused on leading our business as per these standards with a specific end goal to guarantee that the privacy of individual data is secure and maintained.

 

10. Cookie Policy

Last Update: July 9, 2021

If you want to learn more about cookies and why we use them, visit our Cookie Policy page.

Warranty FAQ's

If you are not satisfied with an ESPRO® product when you receive it, or if one of our products does not perform over time, you may return it to your local representative for a repair, replacement, or refund.

We do not cover unauthorized resellers (any seller other than direct from ESPRO (DKK Enterprises), so we hope you can support our business and buy directly from us! The warranty covers all purchases sold and shipped by ESPRO, that includes:

espro.com
Amazon.com
Wayfair.com
Walmart.com

Basic wear and tear, or damage due to improper use, is not covered by any of our warranties. Damage due to improper use, lack of cleaning, or wear and tear will be repaired at a reasonable charge.

ESPRO products are professionally crafted and should be handled with care:

  • HOT: Contents are hot. Handle with care and keep away from children.
  • BURNS: Always use coarse-ground coffee. Never use for matcha tea or Turkish coffee. Always start with clean filters. Always stir before pressing. Don’t press too fast or with more than 10lb/5kg of force. Pressing too hard may cause hot liquid to burn you.
  • SAFETY: Do not place on a stove or campfire, or in a microwave.
  • CLEANING: Separate and clean filters inside and out after each use. Hand wash inside and out with a bottle brush or sponge. All parts are dishwasher safe on the top rack. Deep Clean your ESPRO Press monthly: Deep Clean
  • ACCESSORIES & PARTS: paper filters (for the flavor of pour-over style coffee), extra coffee filters, and optional tea filters are all available for your ESPRO press. Filters and seals may also wear out over time. For accessories or replacement parts, please visit our Brew Accessories.

Only products purchased in a new condition are covered by the ESPRO Warranty. If the item was re-sold, or sold as an “Open box” product or “used” then it is not covered under warranty. If you bought it used or refurbished from Amazon Renewed, they have a 90-day warranty on it and you can call them up directly so they can take care of you.

If you received the product as a gift or lost the receipt, just email us at service@espro.com with a photo of the defective item and your address, and/or the full name of the person who gifted it to you. We will attempt to locate the order for your warranty.

The warranty is applicable for orders/shipments within the US. International claims are subject to individual handling. Please contact ESPRO Customer Service via Phone: 800-684-8269 or Email: service@espro.com

If you have any questions regarding your Warranty, please contact ESPRO Customer Service via PH: 800-684-8269 or Email: service@espro.com